Most professionals recognize that thoughtfully planning their daily schedule is important for getting critical work done. And, those same professionals also admit they dive into their days more often than not without that strategic planning. As soon as they walk in the door, people respond to e-mail and voice mail messages, address urgent requests and […]
Authenticity or Manipulation: What Works For You?
There’s a character in the Netflix hit House of Cards named Francis Underwood. He’s an extremely successful politician and things often go his way. What we discover while watching him operate, however, is that he employs an audacious amount of manipulation to get his way. And people learn not to get IN his way, or […]
Managing A Master Manipulator
A long-term client recently asked for insight on how to address a situation in which she perceived she was being manipulated. No easy task, especially when the manipulators in question were her clients—you know, the ones who pay her bills. A few times, these clients pulled out the “client is always right” card and insisted […]